Return & Exchange Policy
At From Another Mother, every statement shirt is made just for you. Because our products are customized and made to order, we’re only able to accept returns or exchanges if there’s an error on our part.
🛍 When We Accept Returns or Exchanges
We’ll gladly fix the issue if:
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You received the wrong item or size (different from what you ordered)
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The product arrived damaged or defective
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There’s a printing or design error caused by us
In these cases, please contact us within 7 days of receiving your order. Include your order number, a description of the issue, and clear photos so we can make it right.
🚫 When We Can’t Accept Returns or Exchanges
Because each item is made to order, we can’t accept returns or exchanges for the following reasons:
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You ordered the wrong size
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You changed your mind
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You don’t like the fit or style
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Minor color differences due to screen settings
We do our best to provide accurate size charts and product previews to help you pick the right shirt the first time.
📦 How to Start a Return or Exchange
If you believe there was a mistake with your order:
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Email us at info@fromanothermother.online within 7 days of delivery
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Include your order number, a description of the issue, and clear photos
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We’ll review your request and get back to you as soon as possible
If approved, we’ll offer you a replacement or refund—no extra cost to you.
We appreciate your understanding and support for small batch, made-to-order products. Thank you for shopping with From Another Mother!